Privacy Policy

Privacy Policy

Last updated: December 24, 2025

1. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

When you register on our website, contact us, or use our services, we may collect:

  • Name, email address, phone number, and postal address
  • Property preferences and requirements
  • Financial information related to property transactions
  • Identification documents for verification purposes
Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website and search terms
  • Cookies and similar tracking technologies
Property Information

For real estate services, we may collect:

  • Property details, photos, and virtual tours
  • Location data and neighborhood information
  • Pricing and market analysis data
  • Legal documents and property history
2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision
  • To provide and maintain our real estate services
  • To process property inquiries and transactions
  • To match buyers with suitable properties
  • To facilitate communication between parties
Customer Support
  • To respond to your inquiries and requests
  • To provide technical support and troubleshooting
  • To send important service notifications
  • To improve our customer service
Marketing and Analytics
  • To send promotional materials and newsletters (with consent)
  • To personalize your experience on our platform
  • To analyze usage patterns and improve our services
  • To conduct market research and analysis
Legal Compliance
  • To comply with legal and regulatory requirements
  • To prevent fraud and ensure security
  • To enforce our terms of service
  • To protect our rights and property
3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly give us permission to do so.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Property management companies
  • Legal and financial service providers
  • Marketing and advertising partners
  • Technology and hosting providers
Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations and court orders
  • Protect our rights and property
  • Prevent or investigate fraud or illegal activities
  • Ensure the safety of our users and the public
Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures
  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security audits and updates
  • Access controls and authentication systems
Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records
International Transfers

If we transfer your information to other countries, we ensure appropriate safeguards are in place to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies
  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Deliver relevant advertisements
Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Analytics

We use third-party analytics services like Google Analytics to help analyze how users use our website.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Control
  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
Marketing Preferences

You can opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your account preferences
Do Not Track

Some browsers offer a "Do Not Track" feature. Our website currently does not respond to Do Not Track signals.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Contact Information

Albert & Wand

Email: info@albertandwand.com

Phone: +234 909 334 4443

Address: 27B, Shakiru Anjorin Street, Lekki Phase 1.

Data Protection Officer

If you have concerns about how we handle your personal information, you may contact us at: info@albertandwand.com

Complaints

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.